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TERMS AND CONDITIONS OF SALE
The terms and conditions of sale indicated below ("Terms and Conditions of Sale") apply to all sales and deliveries made for the products of vbikestore.it (the "Seller") by the V Bike Store of Saluppo Giancarlo (the "Supplier", as defined below). These Terms and Conditions of Sale must be carefully examined by the Purchaser before completion of the remote purchase procedure. By placing an order, the Purchaser accepts these Terms and Conditions of Sale and undertakes to observe them in its relations with the Supplier, which does not consider itself bound by conditions other than those present.
1. Definitions
The term "online sales contract" means the purchase and sale contract relating to the material movable property of the Vendor to the Purchaser in the context of a remote sales system through telematic tools, organized by the Supplier.The term "Purchaser" refers to the individual physical consumer who makes the purchase, referred to in this contract, for purposes not related to the commercial or professional activity carried out.
The term "Supplier" refers to the person who sells the goods covered by this contract.
2. Identification and obligations of the parties
Supplier: the goods covered by these general conditions are put up for sale through a system of telematic tools organized by the V Bike Store of Saluppo Giancarlo based in Campobasso, Via Duca d'Aosta 43, registered with the Chamber of Commerce of Campobasso, VAT number n. 01560350702, email info@vbikestore.it, which manages the vbikestore.it website.Purchaser: expressly declares to make the purchase for purposes unrelated to the commercial or professional activity exercised and undertakes not to do business of what has been purchased.
3. Object and conclusion of the contract
With this contract, respectively, the Supplier sells and the Purchaser remotely purchases via telematic means only the tangible movable goods indicated and offered for sale on this Site.
The contract between the Supplier and the Purchaser is concluded exclusively through the Internet by accessing the Buyer to the address of this Site, where, following the procedures indicated, the Purchaser will arrive to formalize the proposal for the purchase of the goods offered for sale.
The purchase contract is concluded by irrevocable order by the Purchaser with the completion and online submission of the order form, which will be displayed on the web page of the order summary, printable, which shows the details of the orderer and of the order, the price of the purchased good and the shipping costs, the methods and terms of payment, the address where the goods will be delivered. When the Supplier receives from the Buyer the order will send a confirmation e-mail and / or the display of a web page to confirm and summarize the order, printable, which also includes the data entered by the buyer in the order form. The contract is considered perfected and effective between the parties only with the execution of the order and the issue of the relevant invoice or sales note, since the Supplier, up to that moment, can refuse the order.
Specifically, each order sent constitutes an offer for the purchase of the Supplier's products. Orders are subject to availability and acceptance by the Supplier who may, at any time and at their discretion, refuse to accept the Buyer's order, including, for example, cases where:- orders can not be executed due to an error in the information provided by the Purchaser, for example when providing: insufficient or incorrect payment information, incorrect billing information; information on the delivery address insufficient or incorrect - in this regard, the Purchaser is requested to note that the Supplier does not send products to PO boxes; or misleading information;- an error occurred on the site relating to the products ordered, for example an error related to the price or description of the products as shown on the site;- the ordered products are no longer available on the site.In such cases, the Purchaser will be entitled only to the full refund of the price paid and no further compensation.The invoice or sales note will be issued by the V Bike Store of Saluppo Giancarlo in paper form and included in the package containing the ordered products.
4. Method of payment and reimbursement
The Supplier accepts only the advance payment of the products ordered through the main Credit Cards (Mastercard and Visa circuits), PayPal and Bank Transfer. Credit card data is handled directly by PayPal or other banks, specialized in online payment processing; PayPal data is managed directly by PayPal. The information is encrypted using the latest encryption systems that prevent third parties from being used and sent directly to the bank. The Supplier reserves the right to request the bank issuing the authenticity verification card on the ownership of the card or PayPal in case of problems. At the end of this verification, in case of positive result, we will proceed with the procedure to reach the conclusion of the contract and the delivery of the order, if there are no further impediments. Any refund to the Buyer, if he will be entitled, will be credited by canceling the payment by credit card or PayPal, at most within 30 days from the date on which the Supplier became aware of the cause that generates the right to reimbursement.
5. Times and methods of delivery
The Supplier will deliver the products ordered by GLS courier or equivalent for deliveries in Italy, or equivalent for deliveries in Europe and in the rest of the world. The timing of the order can vary, from the day of the order to a maximum of 3 working days, within which the invoice or sales note will be issued and the order will be accepted, with the beginning of the execution of the same . In the event that the Supplier is not able to make the shipment within this period, it will be promptly notified by e-mail to the Purchaser, indicating the deadline within which the order will be processed. Delivery times may vary depending on the destination country and other factors not directly controllable by the Supplier and not attributable to it.
6. Shipping and delivery costs
The Supplier sends the goods all over the world.In the CE member countries, the shipment takes place with the DDP (Delivery Duty Paid) formula, so in these destinations the goods will arrive directly at the indicated delivery point without having to pay any additional amount compared to the amount already paid at the time of sending the order , as the price calculation already includes also any shipping costs. Shipping costs will be indicated and calculated in the purchase procedure before the order is placed by the Purchaser and also contained in the order summary web page.For all the other countries the DDU (Delivery Duty Unpaid) formula is used, so the courier could present a separate invoice with which he requests the payment of the duties and taxes requested by the local authorities. In the event that the amount of such expenses is known or known to the Supplier, the latter at the time of purchase can inform the Purchaser of the relevant amount or may provide indications for calculating them. In any case, the Purchaser who resides in a country that is not part of the CE is advised to inquire about local taxes and duties before placing an order to the Supplier.
7. Insurance and supplier responsibility
The Supplier insures products against theft and accidental damage from the time of delivery to the courier until the moment they arrive at their destination. The risk of loss or damage to the goods remains with the Supplier until the Purchaser or a third party designated by him enters material possession of the goods.
8. Prices
All sales prices of products displayed and indicated on this website are expressed in different currencies depending on the country of destination of the goods selected by the Buyer (the country of destination of the goods is automatically set by the system with the geolocation of the visitor may in any case change the country of dispatch at any time) and constitute an offer to the public pursuant to art. 1336 of the Civil Code, are inclusive of VAT and any other tax for what concerns the delivery within the territories of an CE country. Regarding shipping costs, taxes and customs duties, please refer to point 6) above. The prices indicated for each of the goods offered to the public are valid until the moment the order is placed and indicated on the order summary web page. Therefore, prices and conditions may be changed by the Supplier at any time and for the Purchaser what appears on the order summary web page will prevail.
9. Availability of products
The Supplier ensures the processing and fulfillment of orders without delay through the telematic system used. If an order exceeds the quantity existing in the warehouse, the Supplier, by e-mail, will inform the Buyer if the goods can no longer be booked or what are the waiting times to obtain the chosen good, asking if it intends to confirm the order or less. The Supplier's computer system confirms as soon as possible the registration of the order by sending the user a confirmation by e-mail, which does not produce any legal obligation, being a simple order summary.
10. Limitations of liability
The Supplier assumes no responsibility for disruptions due to force majeure, in the event he fails to execute the order within the time stipulated in the contract. The Supplier can not be held liable to the Purchaser, except in cases of willful misconduct or gross negligence, for inefficiencies or malfunctions connected to the use of the Internet outside the control of its own or its sub-suppliers. The Supplier will also not be liable for damages, losses and costs incurred by the Buyer as a result of the non-execution of the contract due to causes not attributable to him, since the Purchaser is entitled only to the full refund of the price paid. The Supplier assumes no responsibility for any fraudulent and illegal use that may be made by third parties of credit cards, upon payment of the products purchased, if it proves to have adopted all the ordinary possible precautions of the moment and on the basis of ordinary diligence.
11. Liability for defects, proof of damage and compensable damages: the obligations of the supplier
The Supplier can not be held responsible for the consequences derived from a defective product if the defect is due to the conformity of the product, to an imperative legal rule or to a binding provision, or if the state of scientific and technical knowledge, at the time the manufacturer he put the product in circulation, it still did not allow the product to be considered as faulty.
No compensation will be due if the damaged person has been aware of the product's defect and of the danger that derives from it and nevertheless has voluntarily exposed itself to it.
12. Guarantees and methods of assistance
The Supplier is liable for any defect or defect ascertained of the product and attributable to him on condition that such defect or defect has been reported by registered letter A.R. at the V Bike Store of Saluppo Giancarlo, via Duca d'Aosta 43, 86100 Campobasso, or sent by e-mail to info@vbikestore.it within eight days of delivery. The complaint is not necessary if the seller has acknowledged the existence of the defect or has concealed it.
As regards the guarantees of conformity of the products purchased, the legal guarantees provided by the law are also applicable to the sale of products regulated by these general conditions. In case of non-compliance of the products delivered, articles 129, 130 and 131 of the Consumer Code will therefore apply.
13. Obligations of the purchaser
The Purchaser undertakes to pay the price of the good purchased in the times and methods indicated in the Contract. Once the online purchase procedure is concluded, the Purchaser undertakes to provide for the printing and storage of the web page containing the order data. The information contained in this contract have, moreover, already been viewed and accepted by the Purchaser, who acknowledges that, when the order is finalized, a reference to this web page is shown.
14. Right of withdrawal
The Purchaser has the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within the term of 21 (twenty-one) days, starting from the date of the order. In any case, in the event of any late delivery, the Buyer is guaranteed a term of 14 days from receipt of the product to make the withdrawal. In the event the Purchaser decides to exercise the right of withdrawal, he must inform the seller by sending an email to info@vbikestore.it. We do not accept returns of custom-made or customized items.
The costs of returning from the Italian territory to the Supplier are charged to the Supplier. If the return is sent from a foreign country, the costs of returning to the Supplier are to be borne by the Buyer only if the product has manufacturing defects.
The Supplier will refund the amount due to the Purchaser (equal to the amount paid for the purchase of the product) following the withdrawal within 30 (thirty) days from receipt of the notice of withdrawal provided that within that period the goods have been returned in their original condition. The Purchaser must send the returned goods to the following address: V Bike Store of Saluppo Giancarlo, via Duca d'Aosta 43, 86100 Campobasso.
15. How to file the contract
Pursuant to art. 12 of Legislative Decree 70/03, the Supplier informs the Purchaser that each order placed is stored digitally on the server where the Website resides according to confidentiality and security criteria.
16. Communications and complaints
Written communications to the Supplier and any complaints will be considered valid only if sent to the V Bike Store of Saluppo Giancarlo, via Duca d'Aosta 43, 86100 Campobasso, or sent by e-mail to info@vbikestore.it . The Purchaser shall indicate in the registration form his residence and domicile, telephone number or e-mail address to which he wishes to receive communications from the Supplier.
17. Settlement of disputes and applicable law
All disputes arising from this contract if the Parties intend to refer to the ordinary judicial authority, the competent court is that of the place of residence of the Purchaser.This contract is regulated by the Italian law.
18. Duration and effectiveness of contractual conditions
The confirmation of the order implies for the Buyer the acceptance of the present general conditions.These terms and conditions may be updated or changed directly with the transcription of the new standard in this Site. The modification or the updating will be valid and effective for orders that have not yet been entered and for which it is not yet displayed and printed the page web, which summarizes the order data.